Privacy Policy

Last Updated: 1/16/2026
Business: ClashLobby Technologies • RC: 8997350

Information We Collect

Account Information

• Email address, username, phone number
• Date of birth (for age verification)
• Device information, IP addresses

KYC Verification Data

• Government-issued ID (NIN, Driver's License, Voter's Card)
• Full legal name
• ID number and photo

Platform Activity

• Game IDs and usernames
• Match results and tournament participation
• Transaction history
• Messages and reports

How We Use Your Information

We use collected information to:

• Verify your age (18+ requirement)
• Process competitions and rewards
• Prevent fraud and enforce platform rules
• Send important notifications (email, push, SMS)
• Improve platform services and user experience
• Comply with legal obligations

Information Sharing

We never sell your personal data.

We only share information:

• With secure payment processors (for deposits/withdrawals)
• When required by Nigerian law or legal process
• Publicly: Username and game statistics (not personal information)

Payment Security

We do not store full card or bank details.

• Payment processing handled by certified partners
• All transactions encrypted with industry-standard security
• All payments are processed through secure, licensed Nigerian payment processors

Third-Party Payment Processors

We use licensed third-party payment processors to handle financial transactions. When you make payments, your payment data is processed directly by these secure providers in accordance with their privacy policies and Nigerian financial regulations.

Data Security

• SSL encryption for all data transmission
• Secure cloud storage with restricted access
• Regular security audits
• ID documents deleted within defined retention period after verification
• Your information is stored on secure servers with SSL encryption

Your Rights

You have the right to:

• Access your personal data
• Request data deletion (account closure)
• Opt-out of marketing communications
• Update your personal information
• Request a copy of your data

Cookies & Tracking

We use cookies to:

• Remember your preferences
• Track platform usage (analytics)
• Improve user experience

You can disable cookies in your browser settings.

Children's Privacy

ClashLobby is strictly 18+ only. We do not knowingly collect data from minors. If we discover a minor's account, it will be immediately restricted and data deleted.

Data Retention

• Active accounts: Data retained while account is active
• Closed accounts: Data deleted within defined retention period
• KYC documents: Deleted within defined retention period after verification
• Legal obligations: Some data may be retained longer if required by law

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes through email or platform announcements. Continued use of our platform after changes constitutes acceptance of the updated policy.

Contact Privacy Team

For privacy concerns: privacy@clashlobby.com

For general inquiries:
Email: support@clashlobby.com
Phone/WhatsApp: 09034187402
Business: ClashLobby Technologies • RC: 8997350