Frequently Asked Questions

Find answers to common questions about our skill-based gaming platform, account verification, tournaments, and more.

Account & Verification

ClashPoints & Wallet

Tournaments & Matches

Proof & Screenshots

Technical Issues

Safety & Rules

Still need help?

Our support team is available to assist you with any questions or issues.

Monday - Saturday: 9am - 6pm WAT | Sunday: Limited support

Important: ClashLobby is a skill-based entertainment platform where outcomes are determined exclusively by player skill and ability. We do not offer games of chance or gambling services. Participation requires age verification (18+) with valid Nigerian ID.

We're here to help! Don't hesitate to reach out.