Contact ClashLobby Support
We're here to help! Get in touch with our support team.
Support Channels
📧 Email Support
support@clashlobby.com
Best for:
- Account issues
- Payment problems
- Detailed inquiries
- Documentation requests
Response time: Within 24-48 hours
💬 WhatsApp Support
+234 903 418 7402
Best for:
- Quick questions
- Real-time updates
- Tournament notifications
- General inquiries
Available: 9am - 6pm WAT (Mon-Sat)
📱 Telegram Community
@clashlobby
Best for:
- Community discussions
- Platform updates
- Tournament announcements
- Connecting with other players
Join our community!
Business Hours
Monday - Saturday: 9am - 6pm WAT
Sunday: Limited support
✅ Urgent issues are handled within 24-48 hours
Before You Contact Us
Check our FAQ first - you might find your answer instantly:
Report an Issue
Experiencing a problem? We want to know.
Report Issue
Use this for:
- Technical bugs
- Payment failures
- Player misconduct
- Tournament issues
- Harassment or abuse
Other Inquiries
Legal Inquiries
legal@clashlobby.com
Privacy Concerns
privacy@clashlobby.com
Fair Play Violations
fairplay@clashlobby.com
Partnership Inquiries
business@clashlobby.com
Response Times
| Issue Type | Response Time | Resolution Time |
|---|---|---|
| Urgent (Account locked, payment missing) | 1-4 hours | 24-48 hours |
| High (Verification, withdrawal) | 4-12 hours | 1-3 business days |
| Medium (General questions) | 12-24 hours | 2-5 business days |
| Low (Suggestions, feedback) | 24-48 hours | As appropriate |
Office Address
ClashLobby Technologies
Lagos, Nigeria
We appreciate your patience and look forward to helping you!